We are a privately held, manufacturing firm of Commercial/Industrial products and considered the dominant player in our market. Our name is synonymous with quality and enjoys a global presence. Our continued growth has resulted in the creation of the below position providing support to the development of our Retail business.

Engineering Project Manager – Retail Products located in Central Illinois responsible for the development, introduction and on-going support of retail products. The role is accountable for developing products that meet customer requirements, are developed and launched on time and at or under budget. Leadership in both product management and project management roles is required. Applicants must be available to travel domestically and internationally.

The primary duties and responsibilities include:

• Research and development of innovative new solutions for retail products including, but not limited to brewers, grinders, and single serve solutions
• Maintaining a leadership role in helping the Retail team achieve its Quality, Value Improvement, New Product Development, Competitive Benchmarking and Continuous Improvement project goals
• Launching product projects to requirements, within budget, and on time
• Active project management using management processes and software
• Providing weekly project status reporting
• Closely interacting with industrial design firms and engineering consultant firms
• Participating in customer advisory panel research

A qualified candidate will posses the following: minimum of 8 years experience in an Engineering Project leadership role; BS Engineering – Mechanical or Electrical; Able to manage 2-3 major (2,500 – 5,000 hour) projects at one time; excellent written and verbal communication skills; fluency in operating in a cross-functional, team environment; detail oriented, quality-first mindset; creative problem solver; Analytical – able to examine data and make good decisions; Practical - ability to develop an understanding of the operational environment and user; understanding of plastic and metal design for tooling processes; previous hands-on management of Asian/global sourced product projects; experience in using Solid Works or other 3D modeling software; comfortable with Microsoft Office (Word, Excel and PowerPoint) and must have working experience developing appliances or other products that operates on electricity.

Qualified candidates should possess a technical background with A.S. degree in electrical, electronics, or mechanical area of study, have vocational training in the electrical/mechanical field, or demonstrate equivalent experience. Applicants must have a mechanical aptitude for troubleshooting, repairing, and servicing electro-mechanical equipment, excellent verbal skills and a working knowledge of computers. The successful candidate must be highly motivated and organized, demonstrate a positive attitude and have a good driving record and ability to travel.

2 locations: San Francisco and Dallas

Performs field service calls, installations, and preventive maintenance on Bunn-O-Matic commercial beverage equipment.

• Performs field service calls, installations, and preventive maintenance on Bunn equipment
• Maintains service van inventory to effectively respond to customer calls for service
• Provides Operational and Technical Training on Bunn Commercial Beverage Equipment for customers and 3rd party service providers
• Provides feedback to appropriate Bunn personnel to ensure timely and appropriate resolution to equipment or operational issues
• Communicates accurate and timely information both to and from customers
• Maintains and manages warehouse for distribution of Bunn equipment and parts
• Performs any travel required for resolving customer issues, installing, maintaining, and troubleshooting Bunn equipment
• Actively promotes Bunn Quality Initiative through participation in Bunn Process Improvement Teams

Two years of college or vocational training in electrical/mechanical areas or equivalent experience; ability to service all Bunn equipment; in-depth knowledge of all Bunn product lines; intense passion to satisfy the customer; good communication skills; ability to travel; good organizational skills with attention to detail; a working knowledge of computers, including Windows and Microsoft applications; highly motivated and goal oriented.

• Bunn Certified Technician
• CFESA Certification
• Refrigerant Handling Certification